Candidates / Guide
Check your device
Use the readiness checks to find setup issues before they interrupt your assessment.
On this page
Read what the app is asking for
The home screen summarizes device readiness. Read the explanation for any item that needs attention and follow the action shown.
A check that is still running or unavailable does not confirm that a device is ready. Wait for a result or ask for help if the message does not resolve.
Test the required camera and microphone
Open Settings, then Hardware
Use the camera and microphone controls to test the devices you intend to use for the round.
Check access and the selected device
If Access cannot use a required device, check its permission in your computer’s settings. Make sure the intended camera or microphone is connected and selected.
Repeat the test
Return to Access after making a change. Follow any prompt to reopen the app, and repeat the test before entering the assessment.
If a check still needs attention
Note the exact message and when it appears. Contact your organizer with your operating system and app version, if available.
If a requirement cannot be met on your computer, ask your organizer what to do before the round starts.
Still need help?
Contact your assessment organizer for invitation, timing, or in-round support. For other questions, contact the Access team.